LM
Lulama M
1 reviews | Active since Mar 2009
02 Aug 2015, 12:10
How long does it take to have a pizza delivered?
I placed an order on the Debonairs application at 10:43 this morning, it's now after 12pm and I still have not received my pizza. Sadly I've already paid for it. My question to Debonairs management is: Is this an acceptable delivery time? If not what is being done about it and what recourse do I have as a customer?
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
04 Aug 2015, 09:10Hello lulama,
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Aug 2015, 09:10
Official
Hello lulama,
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pretoria North branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)