NM
NONTOMBI M
1 reviews | Active since Feb 2016
02 Feb 2016, 16:55
how dear they
I went to debonaires pizza on friday 29 jan 2016. I was in the store and it took over an hour for me to receive my order. In the mean time call in orders where being rushed out of the stores every 20 minutes. <br> <br> To make things worse nobody explained why there was a delay and when i did receive the pizza it was cold. Black dot. <br> <br> I have NEVER EVER received such sub standard service in my life and I shall debonaires no more.
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Debonairs Pizza's replyOfficial
08 Feb 2016, 12:59Hello ntombziii123,
Thank you very much for taking the time to report your experience with our olivanboschoud branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our olivanboschoud branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Feb 2016, 12:59
Official
Hello ntombziii123,
Thank you very much for taking the time to report your experience with our olivanboschoud branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our olivanboschoud branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)