1 reviews | Active since Dec 2016
How are you even still open for business?
This is the fourth time that my pizza has not been delivered. I always pay cash on delivery but I thought that paying online would ensure my pizza actually arrived. No, It hasn't and the phone lines are switched off at 8.30 despite the restaurant closing at 9 so I can't even find out where they are. Debonairs I have given you so many chances and right now you are sitting at less than a 50% chance of whether you deliver or not. Absolutely shocking! Debonairs Northcliff branch.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***