RH
Ronel H

1 reviews | Active since Jul 2011

23 Jun 2017, 19:54

Hour and a half for delivery

<p>This place doesn't answer their phone when you follow up on an order, and all of a sudden they say an order will take an hour and a half, and that it's always been like that! The manager also doesn't answer!!! It's never before taken this long! Stay away!! </p>

0
Replies (2)
RH
Ronel H's update26 Jun 2017, 06:57
Reviewer Update

so someone eventualy pitched 2 hours and forty minutes later....... WOW!!!!!

Debonairs Pizza
Debonairs Pizza's reply03 Jul 2017, 15:54
Official

Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,


Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)