Hot or Not???

Typical lazy Monday evening, wasn't in the mood to cook, decided to order a pizza off the debonairs mobile app.

Made my selection, order was submitted at 6:59pm. 7:39pm i decide to follow up on my order, I'm advised it will take another 30minz for delivery.

8:55pm the order arrives at my door. Decide to call the manager she suggests let's deduct R50 for the delay , I agree. Delivery man then takes the pizza out his container at the back of his bike, takes it out the bag and what do you know the dot is black. Their policy is.... If its black its free! I call the manager again she refuses to uphold their policy and suggests a hot pizza be made and delievered to my house in 15mins, i declined and asked the driver to leave.

A whole hour and a half wait, for a cold pizza to arrive and I'm told wait another 15mins for a hot pizza they expect me to pay for.

#PatheticService This shines a light on all Debonairs, regarding their hot or not policy.

#Unhappy #Still hungry #Debonairs and their app have failed me!!!