1 reviews | Active since Apr 2010
Horroble Debonairs Pizza
I ordered a Triple Decker at Debonairs PAN (Alexandra/Wynberg) on 02-Mar-2018. The order took over the stipulated times (1hr40min). When I finally received the pizza, I ate but to my disbelief and for the first time in my experience with Debonairs I ate thee most horrible pizza ever. I even took two slices home and my son even said the pizza was disgusting. Order No.: 93 Ref No: #071951 (delivery)
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***