1 reviews | Active since Dec 2017
Horrified at level of service
Walked in on 30 dec around 8-9pm. What looked like the manager was busy doing phone deliviries. One other cashier was also busy with a delivery. 2nd cashier looked like she was on a lunch break. It wasnt busy but i stood easily 10min to get served, the drivers were also standing around at other available tills to get details of their deliveries. That is unacceptable as a patron. Pls attend to this as soon as possible. Regards Zera Arluck
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***