RJ
REBECCA J
1 reviews | Active since Nov 2015
24 Mar 2016, 08:47
horrid pizza
I ordered pizza over the phone for collection last night at aprox 18:30. I collected it shortly after that, when I got home, I was disappointed! it was supposed to be the usual triple decker meaty pizza that we usually pay R114 for but when I got home, it was 3layers of crust and a few pieces of meat. it was the worst! I usually order the same pizza at the same place, but what I had was the worst, it was dryyy!!! it was a if they just used left over ingredients!
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Debonairs Pizza's replyOfficial
31 Mar 2016, 08:55Hello BECCA_J,
Thank you very much for taking the time to report your experience with our Elspark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Elspark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Mar 2016, 08:55
Official
Hello BECCA_J,
Thank you very much for taking the time to report your experience with our Elspark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Elspark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)