Horrible Service, no wait...Did not get any service.
<p>Ordered Debonairs pizza tonight at 20h00 at Phillip Nel Park. Order was received and accepted by the store. Still at almost 22h00 no delivery, no call to state that they wont deliver nothing. Cannot reach the store or any assistant for the last 2 hours. It's like you cannot complain about the service because there isn't any... If you cannot deliver, don't accept the order or at least call. I experienced your incompetence several times now. Not delivering all the food, or getting the orders wrong, but now no food at all... Seriously, do something about this as I am SURE I am not the only unhappy customer.</p>
Thank you very much for taking the time to report your experience with our Phillip Nel Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Phillip Nel Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)