Horrible service from debonairs and no compensation

Extremely horrible service from debonairs Pizza Overport sparks rd

I've never had an issue with other branches of debonairs before I had placed an order at 6:36pm for 2 subs on the debonairs app Waited for over an hour as I had not eaten When I call the store to enquire about my order the lady I had spoken to tells me sorry we are out of subs. Why couldn't they have called me to tell me that as soon as the store accepted the order instead of making me wait for no reason.

So I ask to speak to the manager she tells me that the manager is busy they would call me back After waiting for over 10 minutes Still hungry I had to end up calling the store again cause I didn't recieve any call from them Asking to speak to the manager again waiting on the phone After a while of waiting on the line the manager comes and says sorry we out of subs And apparently the lady that took my order "forgot" to call me, This is extremely horrible service from them as I am still sitting here without any food I explain to her that I have also used my birthday voucher and I want to be compensated for that atleast if she can't send me subs as now I'm waiting for over 1hr30 mins She says that she can't do that but she can send me 2 pizzas instead but I still have to pay for it when it comes although supper time had well passed and now I still have to wait for it to be made and be delivered again, I then tell her that I can't wait any longer for food as iknow that they will take another hour to deliver to me again, so I want my voucher back. She tells me she can't help And just makes me sit on the line with no other solution or compensation what so ever. I'm still sitting here with no food, no solution to this issue and no voucher anymore as well.