NG
Nonhlanhla G
1 reviews | Active since Feb 2016
26 Feb 2016, 21:12
Horrible service, filling less pizza
Debonairs Pizza has the worst customer service by far. I ordered a pizza and it came 3 hours later. The pizza was cold. The was little to no filling in it. They charged me for double cheese but only served one. There were absolutely NO TOPINGS ON THE PIZZA! the pizza was disturbing to look at let alone eat.
Helpful (0)
Replies (2)0
Replies (2)
Debonairs Pizza's replyOfficial
29 Feb 2016, 10:43Hello Nompini,
Thank you very much for taking the time to report your experience with our Mega city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mega city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply29 Feb 2016, 10:43
Official
Hello Nompini,
Thank you very much for taking the time to report your experience with our Mega city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mega city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
NG
Nonhlanhla G's updateReviewer Update
01 Dec 2017, 20:45Please let me know when you are planning on contacting me. I truly don't understand why Debonairs is still open for business when you are busy skimming on toppings this much. Please us all a favor and call it sauce not toppings or meat, just sauce. SAUCE SAUCE SAUCE with bread
NG
Nonhlanhla G's update01 Dec 2017, 20:45
Reviewer Update
Please let me know when you are planning on contacting me. I truly don't understand why Debonairs is still open for business when you are busy skimming on toppings this much. Please us all a favor and call it sauce not toppings or meat, just sauce. SAUCE SAUCE SAUCE with bread