SR
Saran R

1 reviews | Active since Jul 2017

25 Mar 2018, 21:10

HORRIBLE SERVICE DEBONAIR

Ordered a pizza from thier app, it arrived 1h40min later, the debonairs at banbury crossing is totally inefficient, before I could ask the driver if my pizza would be free because thier hot or not dot was black in color indicating that its late, he sped off in a great hurry. Really not happy, you offer people a convenient service without the hassle but its more frustrating.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply26 Mar 2018, 11:00
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***