Horrible service

We had ordered a triple Decker pizza and when the driver arrived, we were asked to pay for the pizza before he takes it out from the bag, after paying the driver gave the pizza and left when we checked it the dot was black, it wasn't a big deal as long as the pizza was at least hot enough to eat but it wasn't , one minute after the driver left we called the debonairs customer care line who told us to call the store which we did and the manager was really unprofessional towards us, she claimed that everything the driver was saying is the truth and only that mattered, nothing else mattered to her and she refused to give us a chance to speak she kept on speaking over us, she ended up saying she needs to speak to the other manager and then give us feedback, the next day no one called us so we had to call the store and the other manager stated that he knew nothing about this which means that lady manager we spoke to not only **** to us but she didn't do her job accordingly as well, anyway the guy called her and asked her whats happening and then he called me back and spoke extremely softly and cut the call, so later that day we called the store again and spoke to the lady manager who once again did not give us a chance to speak and wouldn't listen to anything we were saying so my partner then had to resort to swearing her just to get her attention of which he did and then she cut the call and refused to speak to us, so we called the customer care line again and the guy opened a case and said the owner of the store will call us later that day or tomorrow , we hadn't received any call so we called the customer care line again and the lady said it takes 24 hours which the first person forgot to mention , over 24 hours later still no call so again we had to call them and again no one assisted, we kept calling multiple times on different days and no one seems to give a damn, yesterday i had to call again and the lady said she will call the store and she herself is telling me that they need to look at both sides yet everyone is only listening to what the driver says. We received absolutely cold ****ing food , it suppose to be meaty but damn there was like two whole bottle sauce on the pizza and like 5 tiny pieces of meat, how do your'll serve this to customers. firstly that's false advertising which stated in the consumer protection act is ******* , secondly all restaurant management is suppose to be fully bilingual by reading,writing, speaking,listening and understanding in order to assist every customer equally, unfortunately debonairs celtis ridge did not get the memo and rather hired someone that can barely understand anything let alone listen to anyone. Thirdly when a customer gets a case number there should be people who follows up on that case but in this case it seems no one hired by debonairs can do their job or maybe your'll hire unqualified people. I have been waiting for 6 days now and still no response with regards to this matter, I am well within my rights to sue your'll .

I will never be buying from here again and advise other people not to buy from here also.