Horrible service at Kanyamazane

Today I made my order on the app at 17h30 for delivery from Kanyamazane restaurant. I received a call at18h10 to confirm my delivery address. At 18h20 the app reported that my order had been delivered. 18h45 I called the restaurant to ask where my pizza was I was told to wait because the driver has left with it. I asked ro speak ro the manager on duty I could hear him/her talk in the background but never came to the phone. The lady whom I was speaking to by the name of Noxolo then hung up on me. When I tried to call back the call wasn't going through because the restaurant had closed the pizza was delivered at 19h09 it was not even hot. ORDER #196 This is not the 1st time I've complained about the restaurant, they will call and ask why I have complained and do nothing g about it evauae the service is still horrible. At one stage I called ro order and I was told that i cannot give delivery because I had previously complained about a cold pizza. They have removed the red dot so they can continue to give us horrible service. This is not how tou treat paying customers. Get tour self right and reain your staff I know my rights as a consumer.