1 reviews | Active since Sept 2016
Horrible service at debonairs because of call centre mishap
<p>They have this new call centre where they take orders. I ordered one chicken feta and avo and guess what i get bacon feta and avo. I dont want bacon and now i have to wait. Can u imagine i ordered at 19:30 eventully the right one comes at 20:50 and the pizza its not only squashed but the driver insists i ahould have said that he must bring a speed point again or that i should have paid from the first delivery. How can i pay for something i do not have? Can u imagine the shop is literally 5 minutes from my place. </p>
Thank you very much for taking the time to report your experience with our Cycad Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cycad Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)