Horrible service and empty promises

<p>I ordered pizza just over 2 weeks ago, where i eventually phoned in after around 1 hour to be told the delivery guy phoned me to tell me he cant find my house, to which i told him i did not receive any call. The man (Nkosana) then proceeded to tell me that i would get my order shortly, where i responded if it was cold i would not accept it and was promised if it was cold i could get compensated for the order. Once i did receive my order it was ice cold and i phoned back and was told i would get compensated the follwoing day but i had to pay for the order at the time. It took two days of constant calls back and forth and i was promised by the manager (Fatima) that she would speak to her franchiser and get back to me. I am currently sitting 2 weeks and still no response or follow through of the promise, i am extremly dissatisfied with the service and the food received.</p>