Horrible service and a waste of money

On the 4th of December, i received a Ke dezember deal, steak pizza, a chocolate pudding and a coke. I complained via live chat soon after the order arrived, there was NO steak on the pizza, I sent them pictures showing two tiny pieces of steak stuck in between all that cheese on 1 slice and each slice below the 1st had absolutely no steak on it, the pudding was messed up and the driver didn't even apologize for the way it looked, the sauce of the pudding spilled all over the packaging before the delivery arrived.

I received a call, no message Identifying the caller was left, all I heard on the voicemail was typing and people having a conversation and the line dropped. I've I think two more missed calls like that, thinking it was a sales call.. When I received the last missed call I called back and it was debonairs, they said they would log my call and get a manager to contact me.

The 16 December I received an email stating the manager will be in contact with me, I asked to be called between a certain time, the manager responded asking if he could call the next day and I agreed. I haven't received ONE call from anyone at debonairs yet, despite calling in asking why I haven't been contacted yet.. There has still been no call, I went onto live chat, was told my issue was marked as high priority and still.. No call has been received yet, I emailed the person that was responding to my email and promised to call twice since the agreed call on the 17th December and no response has been received. All I received was 3 texts since then saying my case was closed as they haven't been able to contact me but no one responded to my email or called.