1 reviews | Active since Feb 2017
Horrible service
<p>On the 14th February 2017 I bought a pizza at debonairs at diepkloof square I went it to pay for the pizza at 19:42 as I couldn't wait I request for it to be delivered and was informed that in less than 30min it will be delivered, was served by cashier Weziwe Dyani. To my surprise I waited till 20:30 and when I called only then I'm being informed that they having high queries for delivery and not making effort by informing me as I'm highly pregnant and didn't cook and hungry I had to wait till 20:05 only then it was delivered and on top of that they didn't even put enough debonairs sour celebrity it was dry. I was really upset and disappointed with their horrible service. I'm extremely upset </p>
Thank you very much for taking the time to report your experience with our Diepkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Diepkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)