1 reviews | Active since Feb 2017

12 Feb 2017, 19:04

Horrible service

<p>Just ordered a pizza on the debonairs app .my order got confirmed and everything and 5 minutes later I get a call from debonairs maponya telling me they don't deliver to my area at this time what is the point of having this useless app if stores tell u they don't deliver to certain areas worse after I dropped my fine I get an SMS stating my order is being prepared ....I'm not impressed </p> <p> </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply05 Jun 2017, 16:22
Official

Thank you very much for taking the time to report your experience with our Maponya branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)