1 reviews | Active since Jul 2016
horrible service
<p>Ordered at Pizza at 14:39 was told I will receive it in 45min and that never happened. I called after 65min and I'm told then the shop is very busy and there was no speed point I have times and calls where on record. The order arrives 75min later and I call the shop again to be told they sorry and they expect me to pay for such . I returned it back . I'm just over 2km away from the debonairs. No one is taking responsibility for this and I'm the one making calls to get an order with I have to pay for. This is my second encounter with the southgate shop. I'm really not going to ever buy at that shop again</p>
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)