Horrible service

I made an order on the 31st of january 2020 approximately at 8pm and guess what?as experted the service was horrible.i slept with hunger and the pizza was not delivered nobody called or anything as always.i have complained and im tired this time im takong this further to your regional manager to be resolved coz i cant be getting same service all the time..my order number is ***8.i want to be compensated for making me sleep hungry and all the complaints you put me through..this must be resolved asap..