1 reviews | Active since Nov 2017
Horrible pizza!!
I always order the same crammed meaty Decker pizza and it's always done wrong. I ask for onions not to be added and they will be all over the pizza and sometimes there is cream cheese on the pizza but most times there isn't. I called the manager and complained finally and they said to bring back the pizza I ordered and they will make another one. The least they could have done is give me a free pizza but it's supposedly not the policy!!! If you go to any Debonairs Pizza in town you will get a better pizza than the one you would get in Bridge City!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***