1 reviews | Active since Jun 2018
Horrible delivery service from Debonairs Pizza Ormonde
Ordered a pizza from Debonairs Ormonde because our lights were out in Suideroord. Waited 2 hours for the pizza to be delivered. I was told by the lady at shop that the driver is probably lost because he's not fami**** with the area and i must wait outside for him. Sat outside the house with my hungry kids for another 15 min. The cold pizza eventually got here with another driver who had the nerve to ask and argue for a tip. The reason we ordered pizza was so we could have a warm lunch because we had no electricity! I still had to pay for this pizza and eat it cold! Terrible service, Debonairs!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***