Horrible customer service from your Sandton City Branch

Went to your Sandton City store yesterday ard 20h00 PM after my shopping. Greater the cashier and Manager of the store in front of me. She then said something to her cashier in her language & they started smiling. So asked her if there is any pbm or anything. She responded "No nothing". I then rep**** by saying nothing it's not correct. Kindly just mention to me as a client, "Mum I was not talking to you, or addressing myself to you). She replicate: unfortunately I am a Venda, cannot do that etc.....I than said to her I will report her and escalate to your Head office and Hello Peter. She laughed, showing me that she doesn't care.

In this tumultuous time, where people are surviving and trying to keep their job, coming to face such managers in your store is a High risk, unprofessional,. Very impolite and rude person, not trained, telling client abt her ethnic group, who cares! I am shocked. Don't think will still buy from that branch if that "Lady manager" is still there! Woooooow what an horrible customer service!

Yours truly Bettina Moussana

NB: Will be available at anytime to come testify face to face physically. That manager needs to really apologize