1 reviews | Active since Jan 2017
Horrible beyond measure
<p>I recently ordered a chicken filla this weekend from debonairs and what I got was a uncooked mess. The base was half done, there was next to nothing filling, not enough cheese and no feta at all. This has happened more than once from the Verulam branch and all complaints to them fall on deaf ears. They are honestly ruining my love of pizza. Everytime we order from the branch we are sadly dissapointed with what we receive.</p>
Thank you very much for taking the time to report your experience with our Verulam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Verulam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
I haven't heard from you guys in regards to my complaint, all I got was one call asking if the matter had been sorted out, and then told they would get back to me. NO ONE has sorted this issue out! Yet again Debonairs proves to be an established bunch of incompentant people on all levels.
I haven't heard from you guys in regards to my complaint, all I got was one call asking if the matter had been sorted out, and then told they would get back to me. NO ONE has sorted this issue out! Yet again Debonairs proves to be an established bunch of incompentant people on all levels.