KL
Katlego L
1 reviews | Active since Jul 2019
16 Dec 2019, 12:16
********** food
I generally find Debonairs Pizza **********, but I decided to give the sides a chance and ordered 2* the 9 mini dognuts and the garlic bread ripper from Uber Eats. The doughnuts were unbelievably greasy and tasted like it was just bread dough leftovers. They did not taste like doughnuts but like fried salty pizza dough. There was no sugar coating, and they just drizzled the chocolate sauce. The bread ripper was just as bad. Debonairs just insults food.
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Replies (4)
Debonairs Pizza's replyOfficial
16 Dec 2019, 12:18Hi Katlego
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who would like to escalate this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers. Please tell us the branch you ordered with?
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Debonairs Pizza's reply16 Dec 2019, 12:18
Official
Hi Katlego
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who would like to escalate this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers. Please tell us the branch you ordered with?
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
KL
Katlego L's updateReviewer Update
16 Dec 2019, 13:16Debonairs Pizza, Highlands Centre.
Total cost was R89.70. It was R134.70 but Uber Eats has a R50 off promotion. Ordered on the 15th of December
Total cost was R89.70. It was R134.70 but Uber Eats has a R50 off promotion. Ordered on the 15th of December
KL
Katlego L's update16 Dec 2019, 13:16
Reviewer Update
Debonairs Pizza, Highlands Centre.
Total cost was R89.70. It was R134.70 but Uber Eats has a R50 off promotion. Ordered on the 15th of December
Total cost was R89.70. It was R134.70 but Uber Eats has a R50 off promotion. Ordered on the 15th of December
KL
Katlego L's updateReviewer Update
16 Dec 2019, 13:17I took pictures as well.
KL
Katlego L's update16 Dec 2019, 13:17
Reviewer Update
I took pictures as well.
KL
Katlego L's updateReviewer Update
21 Dec 2019, 09:03I need feedback on this, Debonairs Pizza
KL
Katlego L's update21 Dec 2019, 09:03
Reviewer Update
I need feedback on this, Debonairs Pizza