BS
Bianca S
1 reviews | Active since Nov 2012
06 Jul 2015, 07:08
Have no words?!?!?!
we Decided to order Pizza last night, wow what a mission!! <br> I had to spell out our address letter for letter, and the lady still didnt understand me!<br> she eventually gave the phone to a man (i think it was the driver) who then took down our address and gave the phone back to her to take our order.<br> <br> i am very dissapointed! it took us 5 min plus to place our order. I talk to customers on the phone on a daily basis and this was just pathetic- cant even understand \P"for PETER!!<br> <br> our Driver Patrick was awesome thumbs up for him...!!<br> <br> please train your staff! """
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Debonairs Pizza's replyOfficial
06 Jul 2015, 13:17Hello Cyberkitty2102,
Thank you very much for taking the time to report your experience with our Centurion Lifestyle centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Centurion Lifestyle centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Jul 2015, 13:17
Official
Hello Cyberkitty2102,
Thank you very much for taking the time to report your experience with our Centurion Lifestyle centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Centurion Lifestyle centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)