1 reviews | Active since Mar 2015
. have been waiting for iver an hour. no delivery
I placed my order for delivery with Debonairs Pizza Westend shopping centre Nelspruit. Ive been waiting for over an hour and still no delivery. I phoned the store and the woman was so rude saying i must wait its on its way. <br> <br> The pizza arrived now at 18:38 where i called them at 17:27. My order was a large chicken tripple deckker and a 2 litre coke. My coke was not delivered and i received a flat cold pizza.. the service delivery here is truly appalling! !! I have had issues with this store before but i have had enough!! There are some serious professionalism and common decency problems at the store if not on a management Level aswel. A good captain has a good crew. I feel ****** of my money because of the poor quality of the service and product i received!!! I hope that who ever reads this takes action as every little part has to work for a smooth running operation.<br> <br> I am a big fan of Debonairs Pizza and feel this is unacceptable. <br> I look forward to any responses. <br> <br> Kind Regards, <br> DAVID
Thank you very much for taking the time to report your experience with our West End Nelspruit branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our West End Nelspruit branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
