1 reviews | Active since Nov 2017
Hardly any cheese on pizza - national standard
Order from the store in Suncity, when ordering we made a specific request that there should be sufficient cheese. Upon receiving our pizza it looked like cheese was a minor topping on the pizza. Had issues with getting this resolved and once there was extra cheese added it was still as if there was hardly any cheese and the pizza tasted terrible.
If this is debonairs new streamline attempt at cutting costs to provide better results to shareholders, its a sad attempt because I would most certainly not order debonairs in a hurry again considering the terrible food.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***