1 reviews | Active since Jul 2016

08 Nov 2017, 20:53

Hard and slightly burnt Pizza

So we went to Debonairs Pizza at Park station the one on the second floor to be exact. I cannot say I'm happy with our triple decker. First we had to wait and wait for our Pizza which is understandable as its normal to wait for Pizza. We got our Pizza we got home. It's here and it's difficult to even finish . This Pizza is sooo dry hard and slightly burnt. I spent my R140 on something that's even so hard to chew. Never again will I buy the Pizza there.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jan 2018, 11:20
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***