1 reviews | Active since Aug 2012
Half order, bad customer service and incompitace
we placed an order for 1 * small triple Decker 1* large triple Decker and a large cheesy crunchy crust, when the order arrived we only received 1 pizza, it was incorrect it was a meaty crammed crust, we called Jabulani of the branch he then wanted us to send pictures of what we wanted to order, i think its very unprofessional of an operator not knowing his menu. he sent us one pizza after contacting him and we still have not received the third pizza.<br> the worst service ever received from this company and still have not received the entire order correctly,<br> the double decker that we did receive( still incorrect) looked like aq pancake and was not filling at all hence the reason for ordering a triple decker
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Strand Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)