1 reviews | Active since Oct 2011

27 Jul 2015, 15:51

Hair on Pizza

my husband and I decided to get take out on our way back home from the doctor and the most convenient food was a pizza as he is a vegetarian. we ordered a a veg and a chicken pizza. when we arrived home and opened the box, there was a strand of hair on the chicken pizza. I have pictures of it as it was embedded in the cheese. the quality of pizzas at debonairs these days are a real put off. due to the fact that we had driven 15km to the doctor, we were in no desperation to go back there.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply29 Jul 2015, 13:39
Official
Hello gov-zn,

Thank you very much for taking the time to report your experience with our Verualm branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)