HAIR IN THE PIZZA

<p>Good Day (To the owner/s and stake and shareholders of Debonairs Pizza in Gem City in Phoenix) I would like to take this opportunity to complain yet again. On the 24th of September 2016 I had logged a complaint about your store. I am still awaiting feedback via email. I had received this email response (Good day Thank you very much for taking the time to report your experience with our Phoenix branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments. Kind Regards,Debonairs Pizza</p> <p>Customer Care: 0861 DPIZZA (374992)) According to this email it had been escalated to the store and the area manager. How long will this matter go on for? According to this email it stated that (We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction). It seems as if this matter had fallen on deaf ears. I want this matter sorted out once and for all. Why are you all not doing your jobs properly to the best of your ability? A customers money is good but the after service is bad. The way the complaints are going on one must think very hard about how your store will manage and cope if perhaps no customers come and support the store. I AM GOING TO ASK YOU EVER SO KINDLY IN ADVANCE TO GIVE ME MY FULL REFUND. Have a nice day.</p>