dK
danie K

1 reviews | Active since Feb 2012

30 Nov 2015, 14:17

Had to wait for food to be deliver

Good day <br> <br> The service at the Diepkloof Debonairs is terrible we waited for our order until 08:30. Than we decided to go to the Diepkloof Debonairs only to find out that they had no drivers thats why the food was not delivered and on top the speed point did not work. What kind of service is that? The cashier did not even apologize for the inconvenience caused that we waited so long for the food to be delivered and we had to drive to them to fetch the food. <br> <br> Regards<br> Danielle <br>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Dec 2015, 08:29
Official
Hello TIENLEED,

Thank you very much for taking the time to report your experience with our Diepkloof Sqaure branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)