lB
lucrecia B

1 reviews | Active since Apr 2015

20 Apr 2015, 19:55

great service

I bought a crammed crust pizza on the 20th of April. i took the pizza home but after eating 1 piece i realised thet it was raw. i was so ****ed and i told myself that ill give them a peace of my mind. when i got there they were so polite and they appologised, they even offered to replace the raw pizza. i appreciate they way the staff handled the situation.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Apr 2015, 08:06
Official
Hello The real one,

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our komatipoort branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)