1 reviews | Active since Jan 2013
Going to sleep without food
I am BREADWINNER lets begin there and fortunate enough to have a job, leaving my parent and child with no food in the morning cause it is pay day worrying all day get home late with no time to stop and buy food at any other debonairres store cause i arrive at home half past seven and cant miss my last bus. I get home and people have not eaten the whole day and order pizza cause now my family is hungry no transportation so we order as Debonaires delivers. By 7:30 i call to place an order then request hotwings with my pizza as a favour as my order was still at 8:30 when i called to find out how far they are the driver were in eldos you pass my are to get to eldos so that i did not understand ok i then ask for the drivers number and low and be hold at 9:30 i called when the shops were closed at 9:00 and we could not buy bread. I am traumised and shattered calling a driver till 22:00 on *** at night and hearing my son burst out in tears cause he wanted pizza but more so because he was hungry. I have no words and at the end me, my mum and son slept with no food to eat. God i am christian women but have no words except to let people know who and what debonaires are.
Thank you very much for taking the time to report your experience with our Trade route Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Trade route Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
