****EN USLESS
CALLED DEBONIRS TO PLACE AN ORDER AS I WAS AVIODING LUNCH HOUR RUSH AND AS ALWAYS THEY DID NOT PICK UP, WENT INTO THE STORE WERE I WAITED GOD KNOWS HOW LONG FOR MY PIZZA.TRIED AGAIN ORDERING ON THE PHONE NOW THIS WAS AFTER THE LUNCH HOUR RUSH on a different day. I CALLED THEM AT 14:30 AND STILL THE DIDNT PICK UP WHEN you ask the cashier why the don't answer she tells you the phone never rang meaning I am the crazy one. I then called steers and asked a lady called thando to go tell them to do their jobs and still no answer
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Debonairs Pizza's replyOfficial
12 Apr 2016, 10:38Hello lsegoale,
Thank you very much for taking the time to report your experience with our Rosebank mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Rosebank mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply12 Apr 2016, 10:38
Official
Hello lsegoale,
Thank you very much for taking the time to report your experience with our Rosebank mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Rosebank mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)