1 reviews | Active since Mar 2015
Frustrated and hungry customer
<p>I ordered a pizza at the Philip Nel debonairs around 19:29. It's 21:30 and I am still waiting for it. The staff hasn't even called to inform me why there is a delay to deliver. This is really frustrating as it is not the first time this has happened. No more will I order from them.</p>
Thank you very much for taking the time to report your experience with our Philip Nel Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Philip Nel Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)