JV
Jacorine V
1 reviews | Active since Nov 2017
05 Jan 2019, 08:30
Freckled cheese pizza
I always use this debonairs pizza, because they are the nearest to me. I never had a problem with their pizza or service. But last night's pizza they delivered was not to our satisfaction. The cheese on top looked like it was the last at the bottom and did not want to put more on. The cheese even fell of because it was dry and didn't have other cheese around it to keep on the pizza and it looked like the pizza had freckles al over. The pizza was very dry because there was barely any cheese on top. I must say not very good pizza, did not like it one bit.
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Debonairs Pizza's replyOfficial
08 Feb 2019, 16:34Hi Jacorine
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and we would like to escalate this to the store manager and the area manager. Please send us the branch name so as one of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and we would like to escalate this to the store manager and the area manager. Please send us the branch name so as one of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply08 Feb 2019, 16:34
Official
Hi Jacorine
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and we would like to escalate this to the store manager and the area manager. Please send us the branch name so as one of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and we would like to escalate this to the store manager and the area manager. Please send us the branch name so as one of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***