LM
Lindie M

1 reviews | Active since Aug 2017

23 Dec 2020, 15:32

********** billing

To whom it may concern

I m a worried about what i have just experience as a customer and it seem like it has been happening and i wasnt aware of it tiil the driver made it obvious that they have been rounding off order bill.

My 2 yr old son enjoy pizza and make it a point that i buy for him every now and then . Today 23.12.20 i happened to place an order for delivery as i sometimes does , the driver was lost and that seems not to be in the list of my worry as he said hes at the gate and there was no one at the gate fine eventually he arrived and when i took my order i heard him say 130.00 but the slip is saying 129.80 luckily i asked him why hes saying 130. and i told him that's not what my receipt is saying , i mean if i need to tip the drive i will but cant be forced to do it *****lenty. The drivers explanation was them as ""drivers"" sometimes makes mistakes when punching number with cents like seriously how many 20 cents and 10 are you gusy collecting without us being aware of this and is fair to a customer what if i only had that 129.80 to cover my bill . It made me go back to my banking app this has happened already on 99.90 bill being 100.00 on the 8th of Dec thats for the same Debonais Primrose and i checked back when i'm using Lambton the bill comes out with no round off. Why are the primrose driver doing this i mean does it mean at the end of the day they have money they are collecting from clients unaware cause this is ***** as you are billing me extra as compared to what i have ordered would have understand if it was cash and driver said i dont have coins now its card and there is a round off since when is this allowed and why do we have to be overcharged yes it might not sound like more money but if its a norm to them that meand they are making a killing out of this style and it needs to be stopped i'm seriously disturbed and not happy at all about this Debonairs Primrose it just opened recently but already customer service and bill concern for me i thought i will let the customer service concern slide but with this happening i really need to know why are they allowing ***** to happen and why are they not billing like Lambton so does it mean we need to use Lambton instead not them .

Can somebody explain to me as to why driver of primrose are rounding off the bill mara this is not fair . Does it mean in a month i should be prepared to pay 10 to 20 cent extra and why ?

I will wait to hear from someone

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