***** and Failure to Deliver...AGAIN

I feel the need for some level of investigation into Debonairs as they have once again failed to deliver, and yet taken more sales than they had the capacity to take and have already billed my card.

In brief, I ordered a pizza at 20h00, and at the point where I was expecting the pizza to arrive received a call at 20h40 from the store manager requesting that I cancel my order as there are too many orders and mine cannot be delivered, with the alternative being waiting to receive my order at 21h30. It is now 22h00, and after calling the store and speaking to Siphokazi a staff member at the store with no indication as to when I might or might not receive my order. This is theft in my books and this is the second time such has happened with the same store.

This has happened numerous times to myself and other consumers and is disappointing considering the ongoing expansion of the brand that pioneered free pizza delivery. This might seem minor, but if nobody holds restauranteers to account, the consumer suffers in the process, and some let it go while they have great profits.