Forgot about my order
<p>This is for the Debonairs Pizza in the Pinecrest Mall, in Pinetown Durban. I placed an order at exactly 15:31. It was for a Triple Stack pizza and two large pizzas. At 15:50, i noticed people that ordered after me, recieve their pizzas. I asked about mine, and they said it wasn't ready. At exactly 16:00 i asked again, and they told me that they just put it in the oven. They told me that they don't know what happen. I took my money back and left.</p>
Thank you very much for taking the time to report your experience with our Pinecrest Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pinecrest Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)