NL
Natasha L
1 reviews | Active since Jul 2015
06 Jul 2015, 13:41
Food was awful and old.
I ordered a sweet and sour chicken sub and a standard sized pizza. I was told to come back after 25 minutes.After 15 minutes I went to collect the food, which was already cold. We paid for a standard pizza only to receive a real deal size. My sub's bread roll was stale and old and there was barely any chicken in the sub at all. The sub was oily and mostly just pineapple and sweet and sour sauce. I was bitterly disappointed with the quality of food and don't want to spend my hard earned money on such terrible food again.
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Debonairs Pizza's replyOfficial
06 Jul 2015, 15:06Hello Tashie_Laurenson,
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Jul 2015, 15:06
Official
Hello Tashie_Laurenson,
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)