NM
NOLUTHANDO M
1 reviews | Active since Nov 2014
10 Oct 2019, 19:13
**** food **** service
Tomorrow marks it a week I complained abt ur raw food I was served no one has even bothered to call me and apologize clearly this was on purpose and you don't care we spend hard earned cash to be served trash food that you won't even serve to dogs disappointed you have no respect for you customers
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Debonairs Pizza's replyOfficial
13 Oct 2019, 13:44Hi Noluthando
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply13 Oct 2019, 13:44
Official
Hi Noluthando
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***