1 reviews | Active since Jan 2017
Food poisoning after pathetic service
<p>We ordered our food and waited at the Debonairs at BT Ngebs Mall in Umtata, we waited 35 minutes for our food, we stood there for 15 minutes waiting with our slip while the staff just ignored us! After eating our meal we got very sick! We ended up with food poisoning, every one of us were extremely sick and we had to fork out additional costs for doctor's fees all thanks to this horrible take out store! They should be closed down! The service, the staff, the food, everything about this store is pathetic! </p>
Thank you very much for taking the time to report your experience with our Ngebe Mall Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Ngebe Mall Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)