Food Poisoning
I would like to lay a complaint against Debonair s Morelata Park. I ordered Hawaiian pizzas for my children yesterday and am sitting with four kids with that have food poisoning. The response and feedback that i got from this particular branch was shocking, amusing that i poisoned my own kids and there is no way they are responsible. I will never in my life order from this branch again and will never recommend anyone purchase pizza from this particular branch. I am absolutely shocked by the staff that handled the situation and i am now forced to pay more money and take my children to the doctor for proof that they were poisoned.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***