DL
Dawn L
1 reviews | Active since Dec 2015
07 Dec 2015, 16:02
Food Complaint
Ordered a Sub from debonairs pizza crossings branch (Nelspruit) and once i got home I opened my sub, cut it in half and there was no hollowed out area and filling inside just bread with cheese grated over the top. I posted this on social media, I have emailed debonairs no one has come back to me!! Very disgusted that no one has contacted me and that they dont check the produt before it leaves the store!!! I have pictures of this as well if you need visual evidence.
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Debonairs Pizza's replyOfficial
08 Dec 2015, 11:01Hello dawnlittleford,
Thank you very much for taking the time to report your experience with our Nelspruit branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Nelspruit branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Dec 2015, 11:01
Official
Hello dawnlittleford,
Thank you very much for taking the time to report your experience with our Nelspruit branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Nelspruit branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)