MM
Monaheng M
1 reviews | Active since Feb 2011
08 Sept 2015, 07:45
Follow up to earlier complaint
Two weeks ago I complained about the poor service delivery whereby my order was not satisfactory. The pizza not fully baked and I could taste the dough.<br> <br> I would like to go on record to say I was contacted by the area manager and I was given an option to get another order which was done correctly.<br> <br> I would like to thank Debonairs pizza for their response and efforts to rectify the matter.
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Debonairs Pizza's replyOfficial
09 Sept 2015, 08:22Hello monaheng,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Pioneer Mall Maseru branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Pioneer Mall Maseru branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply09 Sept 2015, 08:22
Official
Hello monaheng,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Pioneer Mall Maseru branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Pioneer Mall Maseru branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)