PG
Paula G

1 reviews | Active since Mar 2009

27 Sept 2015, 12:25

Fly in my pizza

Good day<br> We went to the Debonairs at the Shell garage in Pinetown last night. We ordered the special that has the two pizzas and the garlic mini pizzas.<br> The one part of the sausage pizza looked like it had something strange in it so i picked off the cheese (and ate it) and then i see this massive fly in it. I have kept that piece and thrown away the rest of the pizzas. I have also taken pictures of the fly baked into the pizza. I feel absolutely disgusted and physically sick.<br> What else have we eaten from Debonairs?

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply29 Sept 2015, 11:46
Official
Hello wobbles2,

Thank you very much for taking the time to report your experience with our Pinetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)