1 reviews | Active since Sept 2016

04 Jan 2017, 12:47

FISH AWAYS

<p>ORDERED FOOD AT 11AM WNF IT IS NOW 12:53 AND IM STILL WAITING. USELESS PEOPLE WHEN U CALL IN AND ALL THRY CAN SAY IS ITS ON THE WAY!!!!! POOR SERVICE.</p>

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply04 Jan 2017, 14:00
Official

Thank you very much for taking the time to report your experience with our Corlette Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

's update05 Jan 2017, 11:59
Reviewer Update

Hi
I'm not sure if they understand the definition of resolved... I only got a call from some lady from Fish aways to confirm what I had ordered and two hours later some guy calls me asking the same thing. I didn't get any sort of apology or explanation as to why I received such bad service. So no,it is not resolved.